Poxy O2 service..

Here's a copy of a note that I sent to O2 about its lousy service in this area:

"I enquired some time ago about the lack of good service for data in these two towns, Glastonbury & Street in Somerset. These are towns with a combined population of over 20,000 people, yet although practically everywhere else around here has High-Speed access or 3G we have to put up with the slow dial-up speed GPRS, where one constantly gets "timed out" or "limited access" messages. A new thing is the constant "FAILED" notes when even sending an SMS message. The signal appears to be good even when failing SMS's.

I think that it is pointless purchasing a smart phone for use with O2 in this area, and having to rely on one's own Wifi hub as I have to do to access the net. I think you are taking money under false pretences in taking money if one cannot even manage to send a Text message or obtain reasonable speed net access. I want a definite reply this time as to WHEN the service here is going to be improved. I have a lot of net viewers who await a note from you about this. Improve the service here Or many shall leave and join another provider."

Will it have any effect? I doubt it as they took not the slightest bit of notice when I wrote virtually the same thing over a year ago, just referred me to their Website! Not good enough.